Terms & Policies
Conditions of Sale
Prices: Market fluctuations and occasional errors make it necessary for us to reserve the right to change prices without notice. All accounts must be paid in U.S. dollars.
Quotations: Subject to prompt acceptance. We reserve the right to correct typographic errors and to reject orders if credit is found unsatisfactory. Prices submitted do not include taxes.
Account Payment: Net 25 days from date of invoice. Interest at the rate of 18% APR will be charged on all accounts unpaid 25 days after invoice date.
Recovery Costs: If legal action is necessary to collect on an open account, the customer shall pay the costs of collection of recovery, including without limitation, reasonable attorney’s fees or other such additional fees as may be incurred in the collection of the account.
Taxes: GROEBNER will collect and remit sales or use tax imposed on most sales. If your order is to be tax exempt for any reason, please include a copy of your tax exemption certificate with your order.
Warranty Disclaimer: GROEBNER has made a diligent effort to illustrate and describe our products accurately, however, such illustrations and descriptions are for the sole purpose of identification, and do not express or imply a warranty that the products are merchantable, or fit for a particular purpose, or that the product will necessarily conform to the illustrations or descriptions.
Limited Warranty: Neither, we nor the manufacturer shall be liable for any injury, loss or damage, direct or consequential, arising out of the use or inability to use any item sold by us. However, our obligation in lieu of all warranties express or implied, is to replace any item proven to be defective. Before using, the user must determine the suitability of the product for its intended use, and the user assumes all risk in connection therewith. Neither, we nor the manufacturer know or have reason to know the use to which the user will put the product.
Damaged Claims: We take great care in filling, checking and packaging your order. On rare occasions, a package can be damaged or lost in transit. If it was shipped parcel, make a note with the driver and call GROEBNER for a return authorization number and further instructions. If a LTL shipment is damaged, state shortage or damage on the bill of lading, then call us and we will immediately begin helping to resolve the situation to your satisfaction.
Returned Goods: Your complete satisfaction is our sincere desire. All returns are required to have a return authorization number and may be subject to a restocking charge. After 30 days, items are not returnable except for repair or replacement per the manufacturer’s warranty policy. We ask only that you please contact our customer service department for shipping instructions before returning merchandise.
Special Orders: Non-stock items ordered for you are normally not returnable.
Professional Use Only: The items on our website are intended to be used only by professionals in the utility industry. Supplemental training, permits, or licenses may be needed to use items we sell. Many items can be harmful if used improperly; if in doubt, do not use them. We strongly recommend reading and following the manufacturer’s warnings, instructions, and procedures carefully. Please contact GROEBNER before proceeding if you think you have a problem.
Terms: By accessing this website, you are agreeing to be bound by these website Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trade mark law.
Use License: Permission is granted to temporarily download one copy of the materials (information or software) on GROEBNER’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not modify or copy the materials; use the materials for any commercial purpose, or for any public display (commercial or non-commercial); attempt to decompile or reverse engineer any software contained on GROEBNER’s website; remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or “mirror” the materials on any other server.
This license shall automatically terminate if you violate any of these restrictions and may be terminated by GROEBNER at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
Disclaimer: The materials on GROEBNER’s website are provided “as is”. GROEBNER makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, GROEBNER does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet website or otherwise relating to such materials or on any sites linked to this site.
Limitations: In no event shall GROEBNER or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on GROEBNER’s Internet site, even if GROEBNER or a GROEBNER authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
Revisions and Errata: The materials appearing on GROEBNER’s website could include technical, typographical, or photographic errors. GROEBNER does not warrant that any of the materials on its website are accurate, complete, or current. GROEBNER may make changes to the materials contained on its website at any time without notice. GROEBNER does not, however, make any commitment to update the materials.
Links: GROEBNER has not reviewed all of the sites linked to its Internet website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by GROEBNER of the site. Use of any such linked website is at the user’s own risk.
Governing Law: Any claim relating to GROEBNER’s website shall be governed by the laws of the State of Minnesota without regard to its conflict of law provisions.
GROEBNER has created this privacy statement to ensure our customers, partners, and visitors that we are committed to keeping your information private.
Our site does contain forms, correspondence options, and other means of communication that request your contact information, should you choose to communicate with us in that manner. This information will be used exclusively for GROEBNER’s internal business purposes. If you supply us with your contact information, you may receive information from us regarding new products and upcoming events. We do not, and will never, rent or sell your information to any other parties. The information will be contained within GROEBNER’s secure network for use only by authorized GROEBNER personnel.
On our site, we have provided other ways to contact GROEBNER, company e-mail address, phone numbers, and mailing addresses for your use and convenience.